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FAQ

1. What payment methods do you accept?


We accept all major payment options:

Credit/Debit Cards (Visa, MasterCard, RuPay)

UPI (PhonePe, Google Pay, Paytm, etc.)



Cash on Delivery (COD) – available on select orders (₹30 fee applies)


2. How can I track my order?

Once your order is shipped, you'll receive a confirmation message/email with a live tracking link.

You can also check your order status anytime on our Track Order page.

3. What is your return policy?


We offer a 5-day return/replacement policy.

If your product is damaged, defective, or unsatisfactory, contact us within 5 days of delivery for a free return or replacement.

Read our full Returns & Refund Policy for more details.

4. Are Homizilla products authentic?

Absolutely – 100%!

All products are sourced directly from certified artisans, verified vendors, and trusted manufacturers.

We ensure each item passes a strict quality check before shipping.

5. Do you offer Cash on Delivery (COD)?

Yes, we do!

COD is available for most serviceable pincodes.

An additional ₹30 COD charge applies.

Tip: Prepaid orders get faster dispatch & confirmation.